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Service & Aftermarket

Reliable shore power and autonomous charging, and the service team to keep them running.
Services

We keep it running

At Zinus, our goal is simple: maximum uptime. From commissioning and maintenance to upgrades and support, our dedicated service team helps keep your systems running safely and efficiently throughout their entire lifecycle.

Installation & commissioningSite supervision, testing and handover, so the system performs from day one.
Inspection & preventive maintenanceScheduled inspections, planned parts replacement and condition-based maintenance.
Upgrades & retrofitSoftware and hardware upgrades for installations already in operation.
Spare partsGenuine Zinus parts and spare parts kits.
Service Advantages

Beyond expectations

Zinus AssureService agreements in three fixed levels: Essential, Advanced and Total.Contact for more info
Zinus ConnectRemote access and monitoring in three levels: Basic, Plus and Pro.
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  • Continuous, machine-assisted analysis of your operating data
  • Alarm monitoring and history
  • Remote diagnostics and troubleshooting, often without a site visit
  • Condition-based maintenance plan, followed up by Zinus service engineers

Pro adds 24/7 support, a dedicated hotline, priority field service dispatch and a customer dashboard.

Scope depends on the level.

Zinus AcademyA training platform where operators and technicians can take courses on our products.Ask us about access
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Talk to our service team

Our service team is ready to help you keep your systems running safely and efficiently.

Our contacts
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