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Service
As a leading manufacturer of innovative and reliable power solutions, Zinus is committed to serving our customers throughout the lifecycle of our products.
Through our service network, we offer professional on-site support from a number of hand-picked service partners. All of them have dedicated service engineers for Zinus products who are trained and certified by us. Our partners are located in Europe, Asia, the Americas, the Middle East and Africa – ensuring swift responses wherever your installation may be.
Our service portfolio includes annually and cyclic inspections, service agreements, spare parts, upgrades, as well as training.
In Zinus we care for our customer also after our products have been installed on the customer’s location.
To ensure our customers an option for careless day-to-day operations, we have established the “Zinus Care Agreement”. This agreement offers a fixed cost structure for the lifecycle of installed and operative products and defines product monitoring and servicing by Zinus on given intervals.
For you as customer the agreement means the possibility to manage budgets more effectively, and for Zinus it allows effective planning of equipment maintenance to minimize costs and operational risks.
Zinus will work with selected local representatives in each country, always ensuring care-less, competitive, and problem-free systems in operation for our customers.
